When it comes to finding health and wellness services, we are mostly left on our own to research, find what we need, and who we need to talk to.
Our usual go-to place is a random google search, we might talk to family and friends, ask our family doctor, or lookup directories which allow us to only search by “Provider type.” These aren’t ideal because we often don’t really know who we need to see, and there might be multiple solutions to one problem. The result is that we end up with a bunch of blind referrals.
At Prompt health, we start with the individual’s needs and provide options in their location based on their preferences. We also provide features that allow individuals to make informed decisions by allowing them to compare their options against each other or by giving them access to video introductions on health providers or centers. That’s what we call smart referrals.